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📄 TERMS OF SERVICE

Terms of Service

Effective Date: 2026-06-10

Plain-English summary
  • SMMPanel.XYZ is a marketing and reseller platform. It is not owned by, endorsed by, or affiliated with Instagram, Meta, YouTube, X, TikTok, or any other social platform. Some services may be artificial, non-organic, simulated, incentivized, or provider-generated.
  • You are responsible for making sure your use of the services is lawful and allowed by the social platform you use. Platforms may remove engagement, reduce reach, suspend accounts, or take other enforcement action, and that risk is yours.
  • Orders usually cannot be canceled once they start processing. We do not guarantee start times, delivery speed, long-term retention, refill rights, or exact final results unless the service description expressly says so.
  • Refunds to the original payment method are generally not available. If an order is clearly non-deliverable because of our side, the normal remedy is account credit or reprocessing, not cash. Wrong links, private accounts, deleted posts, duplicate orders, or overlapping orders from multiple providers are normally not refundable.
  • If you resell our services, you are responsible for your own customers, pricing, taxes, disclosures, support, disputes, and chargebacks. You bear the risk if your customer does not pay you.
  • You may not use the platform for illegal, deceptive, infringing, hateful, abusive, or misleading content, and you may not use purchased indicators in a way that falsely suggests genuine reviews, testimonials, popularity, or influence. Fraudulent or abusive activity can result in immediate suspension or termination.

1. Acceptance; commercial purpose; legal capacity.

These Terms of Service (these "Terms") constitute a legally binding agreement between (the "Company," "we," "us," or "our") and the person or entity that accesses, browses, registers for, funds, integrates with, places orders through, or otherwise uses the website, dashboard, API, software, content, functionality, and related services made available under the brand (the "User," "you," or "your"). By clicking acceptance, creating an Account, adding funds, submitting an Order, using the API, or otherwise accessing or using any portion of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all policies incorporated herein by reference. You further represent and warrant that you are at least eighteen (18) years of age, possess full legal capacity and authority to enter into these Terms, and are using the Services for business, commercial, entrepreneurial, agency, marketing, research, or reseller purposes and not primarily for personal, family, or household use, except to the extent any such characterization is prohibited by applicable non-waivable law.

2. Definitions.

For purposes of these Terms: (a) "Account" means the registered user account maintained with the Company; (b) "API" means any application programming interface, token, key, endpoint, webhook, or related developer functionality made available by the Company; (c) "Balance" means non-cash, revocable, ledger-based account credits reflected in your Account and usable solely to purchase Services from the Company, unless otherwise required by law; (d) "Client" means any downstream end customer, customer of a reseller, affiliate, principal, or third party on whose behalf you access or use the Services; (e) "Content" means any links, usernames, handles, copy, text, creative material, instructions, metadata, screenshots, media, notes, customer data, or other materials submitted by or on behalf of you; (f) "Order" means any request, instruction, or command to purchase, provision, queue, or perform a Service; (g) "Services" means all panel services, API services, associated software, digital promotion services, data services, and related functionality offered by the Company from time to time; (h) "Third-Party Platform" means any social media platform, search engine, marketplace, advertising network, website, messaging platform, or other third-party destination or ecosystem to which an Order relates; and (i) "Third-Party Provider" means any upstream supplier, subcontractor, vendor, affiliate, processor, or service partner utilized, directly or indirectly, in connection with fulfillment or operation of the Services.

3. Nature of Services; no platform affiliation; artificial and non-organic indicators.

The Services are commercial marketing, visibility, promotion, traffic, engagement, or related reseller/API services. The Company is not a social media platform, not a marketplace, not a public utility, and not the agent, employee, representative, joint venturer, franchisee, or fiduciary of any Third-Party Platform. Nothing in the Services shall be construed as implying sponsorship by, endorsement from, or affiliation with any Third-Party Platform. Without limiting the generality of the foregoing, some Services may involve or reflect artificial, incentivized, promotional, simulated, automated, routed, pooled, networked, non-organic, or provider-generated impressions, engagements, metrics, reactions, followers, subscribers, views, clicks, comments, or analogous digital signals. Unless explicitly and unambiguously stated otherwise in the applicable Service description, such indicators shall not be understood to constitute independent consumer opinion, organic customer sentiment, authentic endorsement, or genuine editorial popularity. You shall not, directly or indirectly, represent, market, present, or imply any purchased, subsidized, artificial, or non-organic indicator as an organic review, testimonial, independent endorsement, or genuine consumer consensus.

4. Account registration; verification; authority; security.

You shall provide complete, current, accurate, and non-misleading registration, billing, tax, ownership, and contact information and shall maintain such information on a continuous basis. The Company may, at any time and in its sole discretion, require supplemental information, including proof of identity, proof of business existence, beneficial ownership information, source-of-funds information, tax identifiers, client authorization evidence, or other compliance documentation. You represent and warrant that you are duly authorized to act on behalf of any entity or Client for whom you use the Services and that you possess all permissions, approvals, and contractual rights necessary to submit any Order or Content. You are solely responsible for safeguarding Account credentials and for all acts, omissions, Orders, API calls, and transactions occurring through or in connection with your Account, whether by you, your personnel, your Clients, your contractors, or any other person using your credentials or access rights. The Company may treat an instruction originating from your Account, email, API credential, or associated payment method as authentic and authorized absent manifest evidence to the contrary.

5. Orders; prerequisites; user-caused failure; no assured cancellation.

You are solely responsible for the accuracy, completeness, legality, and suitability of each Order. You must submit correct, accessible, and fully functional links, usernames, handles, identifiers, and instructions. Unless a Service description expressly states otherwise, target accounts, pages, posts, channels, websites, or other destinations must remain public, available, unrestricted, and materially unchanged during processing and any applicable refill window. Orders may fail, be delayed, be partially completed, or become ineligible for credit, cancellation, refill, or reprocessing if the target becomes private, deleted, renamed, unpublished, suspended, age-restricted, geoblocked, account-limited, shadow-limited, inaccessible, or otherwise altered; if you submit erroneous, incomplete, stale, or misleading data; or if you cause or permit overlapping, duplicate, conflicting, or concurrent campaigns through the Company, another provider, or multiple panels for the same target or substantially the same target. Once an Order has entered processing, cancellation, edit, withdrawal, or reversal may not be possible and is not guaranteed.

6. Delivery; estimates only; no permanence; refill limitations; commercial variance.

Any stated or implied timeline, commencement estimate, completion estimate, drip schedule, or performance expectation is provided for convenience only and shall not constitute a warranty, condition, or time-is-of-the-essence obligation. The Company does not guarantee commencement time, completion time, continuity, retention level, refill entitlement, permanence, demographic composition, geographic source, audience quality, downstream activity, conversion, ranking impact, algorithmic treatment, future availability, or legal suitability of any Service. The Company may, in its discretion, split Orders, stage Orders, throttle Orders, or substitute comparable or reasonably equivalent fulfillment methods, providers, or service types where necessary to fulfill or attempt to fulfill an Order. Minor shortfalls, over-delivery, measurement discrepancies, platform-side filtering, bot purges, anti-spam removals, delayed updates, metric volatility, or commercially reasonable performance variances shall not, without more, constitute breach, defect, or failure. Refill shall exist only where expressly stated in the relevant Service description, and any such refill shall be subject strictly to the stated conditions, duration, and exclusions.

7. Fees; prepaid balance; taxes; setoff; non-cash credits.

All fees, charges, prices, and rates are stated exclusive of applicable taxes, duties, levies, withholdings, bank charges, processor fees, network fees, or similar amounts unless expressly specified otherwise. You are solely responsible for assessing, collecting, reporting, remitting, and paying any taxes or similar governmental charges arising from your purchase, resale, marketing, billing, or use of the Services, except for taxes imposed on the Company's net income, property, or payroll. You authorize the Company and its processors to charge your selected payment method, to debit or reduce your Balance, and to recoup, reverse, offset, or set off any amount you owe the Company against any amounts, credits, or value otherwise reflected on your Account. Except to the extent prohibited by law, Balance constitutes a contractual right to request future Services and does not constitute a deposit, bank account, custodial fund, stored-value product, trust property, or electronic money. The Company may issue credits, adjustments, promotional amounts, or goodwill allowances in Balance form only.

8. Refunds; credits; chargebacks; reversals; collections.

Except as expressly provided by mandatory non-waivable law, all payments are final and non-refundable to the original payment method. The ordinary and exclusive remedy for a clearly non-deliverable Order caused solely by the Company or its selected Third-Party Provider shall be, at the Company's option, reprocessing, replacement fulfillment, or an account credit applied to your Balance. No refund, credit, refill, or reprocessing shall be due, in whole or in part, for user-caused failure, including without limitation wrong links, incorrect targets, private or deleted content, restricted or changed targets, duplicate or overlapping orders, concurrent use of multiple providers, platform-side removals, or your breach of these Terms. You shall not institute or threaten any bad-faith, abusive, or materially misleading chargeback, reversal, payment dispute, retrieval request, unauthorized-transaction claim, or similar process. If you do so, the Company may suspend or terminate your Account, cancel pending Orders, reverse non-cash credits, submit evidence to the relevant processor or network, recover all costs of defense and collection (including attorneys' fees and chargeback fees to the extent permitted by law), and pursue any other remedies available at law or in equity. For avoidance of doubt, nothing in these Terms shall be construed to waive any right you cannot lawfully waive.

9. Reseller provisions; downstream responsibility; no agency.

If you access or use the Services as a reseller, agency, panel operator, white-label supplier, API integrator, or intermediary of any kind, you do so solely in your own name and at your own risk. You remain exclusively responsible for all Client onboarding, pricing, marketing statements, contractual terms, compliance disclosures, customer support, taxes, platform representations, refund handling, and disputes with your Clients. You shall bind each Client to restrictions, disclaimers, and limitations at least as protective of the Company as those set forth herein. You bear the entire risk of nonpayment, fraud, dispute, cancellation, dissatisfaction, platform action, or legal complaint by any Client, and such matters shall not relieve you of any payment or other obligation owed to the Company. Nothing in these Terms creates any partnership, joint venture, franchise, employment, agency, fiduciary, or representative relationship between you and the Company or between the Company and any Client or Third-Party Platform. You have no authority to bind the Company, make warranties on the Company's behalf, or compromise the Company's rights.

10. Acceptable use; prohibited conduct; prohibited content.

You shall not access or use the Services, or permit any third party to do so, in any manner that is unlawful, fraudulent, deceptive, abusive, defamatory, harassing, misleading, infringing, harmful, or otherwise inconsistent with these Terms, any incorporated policy, or applicable law. Without limitation, you shall not use the Services (a) to violate the rules, terms, or policies of any Third-Party Platform; (b) to publish, market, or disseminate false reviews, fake testimonials, undisclosed endorsements, manipulated popularity claims, or fraudulent social-proof statements; (c) to impersonate any person or entity, misappropriate any account, or use stolen or unauthorized credentials; (d) to send spam, malware, malicious code, phishing content, or abusive automated traffic; (e) in connection with hate speech, targeted harassment, violence, extremism, terrorism, child exploitation, sexual abuse material, self-harm promotion, non-consensual intimate imagery, doxxing, or other abusive content; (f) in connection with unlawful or regulated goods or services where use would be prohibited or materially risky; (g) to infringe or misappropriate intellectual property, privacy, publicity, confidentiality, or data-protection rights; (h) to process or upload highly sensitive personal data, payment-card data outside approved payment flows, government identifiers, protected health information, or minors' data without the Company's prior written approval; (i) to conduct political manipulation, election interference, or deceptive civic communications; or (j) in violation of export controls, sanctions restrictions, anti-money-laundering obligations, anti-bribery laws, or anti-corruption laws. The Company may determine, in its sole discretion, whether any act, omission, content, business category, or usage pattern presents unacceptable legal, reputational, operational, or platform risk.

11. User Content; instructions; authority; representations and warranties.

As between the parties, you retain whatever rights you lawfully possess in your Content; provided, however, that you grant the Company and its affiliates, contractors, and Third-Party Providers a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, transmit, display, copy, modify for formatting, and otherwise use the Content solely as reasonably necessary to provide, support, secure, analyze, investigate, improve, and defend the Services, to prevent fraud, and to comply with law. You represent, warrant, and covenant that: (a) you own, control, or have all rights, permissions, and lawful bases necessary to submit the Content and place each Order; (b) your Content and Orders do not and will not violate any law, policy, contract, or third-party right; (c) you have obtained all Client, customer, data-subject, and platform consents and disclosures necessary for the Company and its providers to process any submitted information; and (d) you will not submit any Content or instruction that is false, misleading, or calculated to conceal material risk.

12. Intellectual property; site ownership; DMCA and rights complaints.

The Services, website, software, API, compilation, interface, branding, trade dress, documentation, data structure, and all intellectual property embodied therein are and shall remain the exclusive property of the Company or its licensors. Subject to these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for your internal commercial use or authorized resale use. If you believe material hosted or stored through the Services infringes copyright, trademark, or related rights, you may send a written complaint to with sufficient detail to identify the claimant, the allegedly infringed right, the allegedly infringing material, its location, the basis of the claim, a good-faith statement, a perjury statement where required, and a physical or electronic signature of the authorized complainant. The Company may remove or restrict access to disputed material, request additional information, forward notices to the affected user, accept or reject counter-notices where applicable, and suspend repeat infringers or high-risk users. Nothing in this Section obligates the Company to adjudicate legal disputes between private parties, and the Company reserves all defenses and immunities available under applicable law.

13. Privacy; data processing; cross-border transfers.

Your access to and use of the Services is also subject to the Company's Privacy Policy, as amended from time to time, which is hereby incorporated by reference. To the extent the Company processes personal data, personal information, or analogous regulated data on your behalf, you remain solely responsible for providing legally sufficient notices, obtaining required consents, honoring applicable data-subject rights, and determining whether your use of the Services is lawful under applicable privacy law. Where required and expressly agreed, the parties may enter into a separate data-processing addendum or similar contract. You acknowledge and agree that the Company, its affiliates, its infrastructure providers, and its Third-Party Providers may process, store, and transfer data across national borders, including to jurisdictions that may have data-protection laws different from those in your jurisdiction. Unless expressly approved in writing by the Company, you shall not upload or transmit sensitive categories of personal data, protected health information, children's data, biometric data, payment-card data, or government-issued identifiers through the Services.

14. Third-Party Providers; Third-Party Platforms; modifications; availability.

The Company may use affiliates, subcontractors, cloud vendors, processors, licensors, and other Third-Party Providers in connection with the operation or fulfillment of the Services. The Company does not control and is not responsible for any action, inaction, restriction, error, delay, purge, suspension, takedown, API change, algorithmic adjustment, or policy enforcement by any Third-Party Platform or Third-Party Provider. The Services are dynamic and may be added to, removed, altered, restricted, repriced, relabeled, suspended, or discontinued at any time, with or without notice, except to the extent notice is required by non-waivable law. The Company may impose or change order minimums, order maximums, refill windows, API rate limits, geographic restrictions, risk controls, and eligibility conditions at any time. Beta, preview, trial, or experimental features, if any, are provided entirely at your own risk and may be modified or withdrawn without notice. No service-level agreement, uptime commitment, or support-time commitment shall exist unless set forth in a separate written instrument signed by the Company.

15. Suspension; termination; preservation of rights.

The Company may, at any time and in its sole discretion, suspend, restrict, refuse, cancel, or terminate all or any portion of your access to the Services or any pending or future Orders if the Company reasonably believes that: (a) you have breached these Terms or any incorporated policy; (b) your activity is unlawful, deceptive, abusive, infringing, risky, or inconsistent with platform rules; (c) you or your Clients present material fraud, sanctions, AML, chargeback, reputational, security, or operational risk; (d) required payment, tax, identity, ownership, or compliance information has not been provided; (e) a payment dispute, reversal, or collection issue exists; or (f) continued service would expose the Company or any provider to disproportionate legal or business risk. Termination or suspension shall be without prejudice to any right, remedy, obligation, or liability accrued prior to the effective date thereof. Upon termination, your right to access or use the Services immediately ceases, but provisions concerning payment, taxes, credits, privacy, intellectual property, disclaimers, indemnity, limitations of liability, dispute resolution, and any other clause that by its nature should survive shall survive.

16. Disclaimer of warranties.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, THE WEBSITE, THE API, ALL SERVICE DESCRIPTIONS, ALL ESTIMATES, ALL DATA, ALL CONTENT, AND ALL RELATED FUNCTIONALITY ARE PROVIDED "AS IS," "AS AVAILABLE," AND WITH ALL FAULTS. THE COMPANY EXPRESSLY DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, CONDITIONS, GUARANTEES, AND REPRESENTATIONS OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, PERFORMANCE, QUALITY, LEGAL COMPLIANCE, OR RESULT. WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, SECURE, COMPATIBLE WITH ANY PARTICULAR THIRD-PARTY PLATFORM, OR FREE FROM REMOVALS, DROPS, FILTERING, OR PLATFORM COUNTERMEASURES; NOR DOES THE COMPANY WARRANT THAT ANY ORDER WILL PRODUCE SALES, REVENUE, RANKING, RETENTION, BRAND VALUE, OR ANY OTHER COMMERCIAL OUTCOME.

17. Indemnification.

You shall defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, contractors, licensors, providers, successors, and assigns from and against any and all claims, demands, actions, proceedings, investigations, losses, damages, liabilities, judgments, penalties, fines, costs, and expenses, including reasonable attorneys' fees and costs, arising out of or relating to: (a) your access to or use of the Services; (b) your Content, Orders, Clients, representations, marketing, or resale activity; (c) your breach of these Terms or any incorporated policy; (d) your violation of law, platform rules, or third-party rights; (e) any allegation that you misrepresented artificial or purchased indicators as organic reviews, endorsements, testimonials, or genuine consumer sentiment; (f) any payment dispute, tax dispute, privacy complaint, IP complaint, sanctions issue, or regulatory inquiry resulting from your or your Clients' conduct; or (g) any unauthorized warranty, guarantee, or representation made by you or on your behalf. The Company may control the defense and settlement of any indemnified matter, and you shall cooperate fully at your expense.

18. Limitation of liability.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ANY OF ITS AFFILIATES, PROVIDERS, LICENSORS, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR MULTIPLE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF REPUTATION, LOSS OF DATA, LOSS OF OPPORTUNITY, BUSINESS INTERRUPTION, PLATFORM PENALTIES, ACCOUNT SUSPENSIONS, CONTENT REMOVALS, METRIC PURGES, OR COST OF SUBSTITUTE SERVICES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, EQUITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY TO THE EXTENT SUCH EXCLUSION OR LIMITATION IS PROHIBITED BY APPLICABLE NON-WAIVABLE LAW, INCLUDING LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT TO THE EXTENT SUCH LIABILITY CANNOT BE EXCLUDED.

19. Dispute resolution and governing law.

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any Order, including questions of formation, interpretation, validity, breach, or termination, shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-laws principles. Before commencing formal proceedings, the claimant shall deliver a written notice of dispute to setting forth the relevant facts, legal basis, and requested relief, and the parties shall attempt in good faith to resolve the matter during a thirty (30) day informal resolution period. Subject to the foregoing, any such dispute shall be finally resolved by binding arbitration seated in London, England, administered by the International Chamber of Commerce in accordance with its then-current Rules of Arbitration, by one arbitrator, in the English language. Notwithstanding the arbitration requirement, either party may seek temporary, preliminary, or injunctive relief from any court of competent jurisdiction to protect intellectual property, confidential information, payment obligations, or against fraud, abuse, or threatened irreparable harm. Any claim not lawfully capable of arbitration shall be subject to the exclusive jurisdiction of the courts of England. The prevailing party in any arbitration or court proceeding arising from these Terms shall be entitled, to the extent permitted by law, to recover its reasonable costs and legal fees.

20. Notices; electronic records; modifications; assignment; severability; force majeure; general provisions.

You consent to receive all notices, disclosures, records, statements, tax communications, service communications, and legal notices electronically, including by email, dashboard message, API message, or posting on the Site, and you agree that such electronic communications satisfy any legal requirement that such communications be in writing. Notices to the Company shall be sent to unless the Company specifies a different notice address. The Company may modify these Terms and any incorporated policy at any time by posting a revised version or by providing notice through the Services or by email; except where non-waivable law requires additional procedure, the revised version shall become effective on posting or on the date specified in the notice, and your continued use of the Services after the effective date constitutes acceptance. You may not assign, delegate, sublicense, or transfer these Terms or any rights or obligations hereunder without the Company's prior written consent. The Company may assign or transfer these Terms, in whole or in part, without your consent. If any provision is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and the invalid provision shall be enforced to the maximum extent lawful or severed if necessary. No waiver shall be effective unless in writing and signed by the waiving party. The Company shall not be liable for any delay or failure in performance caused by events beyond its reasonable control, including provider failure, platform action, labor dispute, war, terrorism, riot, epidemic, governmental order, cyber incident, utility failure, telecommunications outage, or internet disruption, provided that no such event shall excuse your payment obligations. These Terms, together with all incorporated policies, service descriptions, and any separate written addenda signed by the Company, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous discussions, communications, understandings, and proposals. Any translation is provided solely for convenience; to the extent permitted by law, the English-language version shall control.

21. Contact.

Questions concerning these Terms, formal legal notices, or rights complaints may be directed to: .